We operate a 15-day return policy from the date you receive your item.
Items must be returned within 15 days and in the same condition as received, unworn or unused, with all tags attached and in the original packaging. Returns received outside this timeframe may be refused.
This policy applies to change-of-mind returns only and does not affect your statutory rights.
Please send returns to:
Wallace Returns 56–60 Church Street Ballymena BT43 6DF United Kingdom
Please ensure your order number and full name are included inside the parcel.
We do not offer free returns. Return postage costs are the responsibility of the customer.
If you have any questions please contact sales@wallace1948.com.
Alternatively, you may visit usin-storeat any of our branches.
Online refunds will be credited within two weeks.
In the event of receivingfaultyorincorrectgoods, please emailsales@wallace1948.comfor advice on returning and arranging a postage refund.
Products we will not accept as returns (unless faulty or not as described)
Products purchased over 14 days ago
Products without proof of purchase
Products that have been opened or unsealed (other than where necessary to inspect)
Products without original packaging or labels
Products or packaging in poor condition
Gift Cards
Clothing that has been altered to your requirements
Products that contain your personal data or have been manufacturer-registered
Where a product has been personalised for you, or made to your specific measurements
Products that cannot be returned for hygiene reasons:
